Privacy Policy

Effective Date: September 28, 2026

Florida Online Notary respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information may be collected when you visit FloridaOnlineNotary.net, contact Florida Online Notary, schedule an appointment, make a payment, or participate in a remote online notarization.

Information We Collect

We may collect information you voluntarily provide when you contact us, schedule an appointment, or use our services.

Contact form information may include:

• Name
• Email address
• Phone number, if provided
• Reason for contact
• Information included in your message

Appointment and scheduling information may include:

• Signer names
• Email addresses
• Phone numbers
• Appointment date and time
• Number and location of signers
• Witness information
• Interpreter information
• Document type or general transaction information
• Other information you provide through the scheduling process

Remote Online Notarization Information

Remote online notarization requires identity verification and the creation of records required by Florida law.

Depending on the transaction, information processed through the remote online notarization system may include:

• Your name and address
• Government-issued identification information
• Images of qualifying identification credentials
• Identity-proofing and credential-analysis results
• Information about the document being notarized
• Electronic signatures
• Audio and video of the online notarization session
• Electronic journal information required by law

Florida law requires the electronic journal and audio-video recording associated with an online notarization to be maintained for at least 10 years after the date of the notarial act.

These records may be maintained by Florida Online Notary, the remote online notarization service provider, or an authorized secure repository as permitted by law.

How We Use Your Information

We may use personal information to:

• Respond to questions and inquiries
• Schedule and manage appointments
• Prepare remote notarization sessions
• Communicate with signers, witnesses, interpreters, and transaction contacts
• Process payments
• Perform remote online notarizations
• Maintain legally required notarial records
• Provide completed documents or transaction information to authorized parties
• Prevent fraud and protect the security of our services
• Maintain business and accounting records
• Comply with applicable laws, regulations, court orders, or lawful requests
• Understand website traffic and improve the website and customer experience

Submitting an inquiry or scheduling an appointment does not automatically enroll you in marketing communications.

Website Hosting, Forms, and Analytics

This website is hosted by Squarespace.

Squarespace may collect information about visitors such as:

• Browser, network, and device information
• IP address
• Referring websites or pages
• Pages viewed on this website
• Clicks and other website interactions
• Date and time information

Florida Online Notary may use Squarespace Analytics and Google Analytics to understand website traffic and activity.

Information submitted through the website contact form is processed through Squarespace and delivered to Florida Online Notary so that we can respond to your inquiry.

Scheduling

Florida Online Notary uses Acuity Scheduling, a Squarespace service, to manage online appointments.

When you schedule an appointment, information you provide through the booking form is processed through the scheduling system so that Florida Online Notary can manage your appointment and prepare the requested service.

This may include contact information, signer information, witness or interpreter information, and other details relevant to the appointment.

Payments

Payments for appointments may be processed through Stripe.

Stripe may receive information necessary to process a transaction, including contact, billing, payment, device, and transaction information.

Florida Online Notary does not ask customers to provide payment card numbers through the general website contact form.

Payment information is handled according to Stripe's own privacy and security practices. Stripe states that it processes payment and transaction information on behalf of businesses using its services.

Email and Communications

Florida Online Notary may use Google Workspace and other communication services to send and receive business communications related to inquiries, appointments, document preparation, notarizations, and customer service.

Information transmitted through email is subject to the security and privacy practices of the applicable email providers.

Cookies and Similar Technologies

This website may use cookies and similar technologies.

Some cookies are necessary for the website to function properly. Other cookies may be used for analytics, performance, security, or remembering visitor preferences.

Third-party services used by the website may also use cookies or similar technologies according to their own privacy policies.

Visitors may use the website's cookie-consent controls to accept, decline, or manage non-essential cookies. Cookies may also be controlled or deleted through browser settings.

Sharing of Information

Florida Online Notary may share personal information only when reasonably necessary to provide services or comply with legal obligations.

Information may be shared with:

• Squarespace
• Acuity Scheduling
• Stripe
• Google Analytics
• Email and communication providers
• The remote online notarization service provider
• Identity-verification providers
• Authorized secure record repositories
• Witnesses, interpreters, title companies, lenders, settlement agents, attorneys, or other transaction participants when necessary for the requested service
• Government agencies, courts, or law-enforcement authorities when required or permitted by law

Florida Online Notary does not sell personal information for monetary compensation.

Information Retention

Different categories of information may be retained for different periods depending on the purpose for which the information was collected.

General inquiries and scheduling records may be retained for business, customer-service, accounting, fraud-prevention, and recordkeeping purposes.

Payment records may be retained by payment processors according to their legal and operational requirements.

Remote online notarization journals and audio-video recordings are retained for the period required by Florida law, including the statutory minimum of 10 years.

Information may also be retained longer when required by law, court order, contractual obligation, dispute, investigation, or legitimate recordkeeping need.

Data Security

Florida Online Notary uses reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no website, email system, electronic transmission, or storage system can be guaranteed to be completely secure.

For this reason, please do not use the general contact form to transmit highly sensitive documents or personal information.

International Visitors and Signers

Florida Online Notary may provide services to individuals located outside the United States when legally permitted.

Because Florida Online Notary and many of its service providers operate in the United States, personal information may be processed or stored in the United States or in other locations used by those service providers.

Your Information

You may contact Florida Online Notary to request correction or deletion of personal information that we maintain, subject to applicable legal and record-retention requirements.

Certain information cannot be deleted upon request when Florida law requires Florida Online Notary or its service providers to retain it, including required remote online notarization records.

Third-Party Websites and Services

This website may link to or use services provided by third parties.

Florida Online Notary does not control the privacy practices of those third parties. Their collection and use of information are governed by their own privacy policies and terms.

Changes to This Privacy Policy

Florida Online Notary may update this Privacy Policy from time to time to reflect changes in services, technology, business practices, or legal requirements.

The effective date at the top of this page will be updated when material changes are made.

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